Frequently asked questions

FAQs about January Round 1

If you have a disability and are having problems with the UAC application process, call us on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200) between 8.30am and 4.30pm (Sydney time) Monday to Friday, email us using the enquiry form or write to the Equity Unit, UAC, Locked Bag 112, Silverwater NSW 2128, Australia. We will help you with your application.

If you have questions regarding your offer, we recommend you contact the institution directly. 

Institutions decide who they'll make offers to. UAC does not select applicants, have the power to persuade institutions to make a particular offer or to question decisions made by institutions.

What if I haven't received any offers after January Round 1?

If you haven't received any offers after January Round 1, we'll send you an email to confirm this. Once you have received the email, contact the relevant institution for further advice on your study options. UAC can't give you any more information than that contained in the email.

If courses still have places available, universities will make further offers in January Round 2 on Friday 25 January. Once you've spoken to the university about your study options, lock in your preferences for January Round 2 by midnight on Monday 21 January.

How to change your preferences.

I didn't get an offer in January Round 1. Why didn't I receive an email notifying me of this?

You will only receive an email notifying you that you've been unsuccessful if you have not received an offer in January Round 1 or in any previous round.

However, if you log in to your application and check your preferences, you'll see a message explaining the status of your assessment for each preference. If this message is 'Eligible – subject to being competitive' but you didn't receive an offer to that course, it means that there were other applicants who were more competitive than you and they were offered places in that course ahead of you.

Will lowest selection ranks change in January Round 2?

Lowest selection ranks can increase or decrease. Some institutions may have already set the lowest selection rank they will accept for courses, so there may only be a slight chance of more offers being made at a lower selection rank.

Can I get more than one offer?

Yes. While you can only get one offer per offer round, you can get different offers in different rounds. Once you receive an offer and accept it, you need to remove that course from your list or move it to the end of your preference list to allow other courses to be considered in the next offer round.

How to re-order your preferences between offer rounds.

Can I still apply to study at university in semester 1, 2019?

Yes. Applications for semester 1 courses close on Friday 8 February 2019. However, there may only be a limited number of courses with places still available at this time. Contact the relevant institution to check course availability.