Contact us

We’re ready to answer your questions and aim to respond within 2 to 3 business days. If you need an immediate response, or just prefer to talk, please call us instead.

Note that all applications are confidential and we can only discuss information relating to a specific application with the applicant or their authorised agent.

Find answers to the most frequently asked questions.

If you are contacting us about your UAC PIN, please phone rather than using the enquiry form: we need to ask you questions to check your ID.

Your contact details

Given name

Surname/Family name

Contact number

Email address

Confirm email address

Email has to match.

Address

Suburb

Postcode

Country

Your Citizenship details

This information helps us answer questions about your application.

Citizenship

Are you a current UAC applicant? Yes No

Enter your UAC application number

Your enquiry

Topic

Your enquiry 500 character limit

{[ messageBody.length ]}/500

Phone

+61 2 9752 0200
8.30am to 4.30pm, Monday to Friday

Post

UAC, Locked Bag 112, Silverwater NSW 2128, Australia

Due to COVID-19 restrictions, our counter service is closed. Please get in touch with us by phone or use the online enquiry form.

UAC contact centre guidelines