Contact UAC
ATAR Enquiry Centre
Ask us specific questions about your ATAR. Call 1300 MY ATAR (1300 692 827) (from mobiles on (02) 9119 5012 or from overseas on +61 2 9119 5012) on the following dates:
| Fri 14 Dec | 8.30am – 6.00pm |
| Mon 17 Dec | 8.30am – 4.30pm |
| Tue 18 Dec | 8.30am – 4.30pm |
| Wed 19 Dec | 8.30am – 4.30pm |
Make sure you have your Year 12 student number (or UAC application number) ready. For other queries about your application, contact UAC.
Extended Customer Service hours
You can change your preferences for December Round 2 offers until midnight on Sunday 16 December. If you have any last-minute queries about your application, our Customer Service phone lines will be open at the following times:
| Sat 15 Dec | 8.30am – 4.30pm |
| Sun 16 Dec | 8.30am – 4.30pm |
Call 1300 275 822 (from mobiles: (02) 9752 0200). You'll need your UAC application number and UAC PIN.
Contact UAC
We’re happy to help you with your application and to answer your questions about any of the services we provide. Note that all applications are confidential and we can only discuss information relating to a specific application with the applicant or their authorised agent. You might also find it useful to take a look at our answers to the most frequently asked questions.
| PHONE 8.30am to 4.30pm Monday to Friday (Sydney time) SOCIAL MEDIA Get in touch using the social media icons at the bottom of the page. POST UAC, Locked Bag 112, Silverwater NSW 2128, Australia IN PERSON 8.30am to 4.30pm Monday to Friday For those travelling by rail, UAC is 250 metres from Olympic Park Railway Station. For those travelling by car there is limited visitor parking on Parkview Drive, Sydney Olympic Park. There is paid hourly parking opposite UAC and a number of parking stations throughout Sydney Olympic Park. | DOWNLOAD A DOCUMENT REQUEST FORM Choose your form and download; then print, sign and post or deliver to UAC. Note: Some forms require a fee to be paid on submission. ATAR Advice Notices can be ordered from the UAC Shop. Request an offer confirmation letter Request return of documents submitted when you applied Request transfer of documents from a previous application to a new application Request return of documents submitted with your EAS/ES application Request a reprint of your STAT result notice
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Enquiry form
Including all of the information requested will allow UAC staff to answer your query promptly. For urgent matters, call us between 8.30am and 4.30pm (Sydney time) Monday to Friday on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200).