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Tue 7 Dec 2021: Our phone lines will close for maintenance at 1pm. We'll be answering calls again from 8.30am on Wed 8 Dec.

We’re ready to answer your questions and aim to respond within 2 to 3 business days. If you need an immediate response, or just prefer to talk, please call us instead.

Note that all applications are confidential and we can only discuss information relating to a specific application with the applicant or their authorised agent.

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(02) 9752 0200
8.30am to 4.30pm, Monday to Friday

From overseas

+61 2 9752 0200


UAC, Locked Bag 112, Silverwater, NSW 2128, Australia

Quad 2, 6 Parkview Drive, Sydney Olympic Park NSW 2127

Due to COVID-19 restrictions, our counter service is closed. Please get in touch with us by phone or use the online enquiry form.

UAC contact centre guidelines