Contact UAC

Thursday 20 June 2019

Our contact centre will be closed for maintenance between 10.45am and 11.15am. We will then be available to respond to your queries until 4.30pm.

Apologies for this short break in our service. 

We’re happy to help you with your application and to answer your questions about any of the services we provide. Note that all applications are confidential and we can only discuss information relating to a specific application with the applicant or their authorised agent. You might also find it useful to take a look at our answers to the most frequently asked questions.


8.30am to 4.30pm Monday to Friday (Sydney time)
1300 ASK UAC (1300 275 822)
from mobiles: (02) 9752 0200  from overseas: +61 2 9752 0200


Get in touch using the social media icons at the bottom of the page.


UAC, Locked Bag 112, Silverwater NSW 2128, Australia


8.30am to 4.30pm Monday to Friday
Quad 2, 6 Parkview Drive, Sydney Olympic Park NSW 2127

For those travelling by rail, UAC is 250 metres from Olympic Park Railway Station.

For those travelling by car there is limited visitor parking on Parkview Drive, Sydney Olympic Park. There is paid hourly parking opposite UAC and a number of parking stations throughout Sydney Olympic Park.


Choose your form and download; then print, sign and post or deliver to UAC.

Note: Some forms require a fee to be paid on submission. ATAR Advice Notices can be ordered from the UAC Shop.

Request an offer confirmation letter

Request return of documents submitted when you applied

Request transfer of documents from a previous application to a new application

Request return of documents submitted with your EAS/ES application

Request a reprint of your STAT result notice


Enquiry form

Including all of the information requested will allow UAC staff to answer your query promptly. For urgent matters, call us between 8.30am and 4.30pm (Sydney time) Monday to Friday on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200).

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