Contact us

Fri 8 Dec 2023: Our phone lines will be closed for the day from 11.30am. We'll be answering calls again from 8.30am on Mon 11 Dec.

We’re ready to answer your questions and aim to respond within 2 to 3 business days. If you need an immediate response, or just prefer to talk, please call us instead.

Note that all applications are confidential and we can only discuss information relating to a specific application with the applicant or their authorised agent.

Find answers to the most frequently asked questions.

If you are contacting us about your UAC PIN, please phone rather than using the enquiry form: we need to ask you questions to check your ID.

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Phone

+61 2 9752 0200
8.30am to 4.30pm, Monday to Friday

Email

Complete the enquiry form on this page.

Post

UAC, Locked Bag 112, Silverwater NSW 2128, Australia

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