Client support

UAC client support: our strengths

At UAC, our focus is to add value to your business through innovative solutions and superior customer service. Our Sales and Client Relations team has extensive experience in the education sphere and as an organisation we have been servicing the needs of the tertiary sector for over 30 years.

We invest the time and resources to identify and meet your requirements and keep you in the loop with accurate and timely information.

Our key strengths are:

  • our experienced teams: IT support, assessors, product specialists, business analysts, project managers
  • customer service: dedicated customer service team, account management
  • product innovation: application portals, unique data and marketing support (Reach marketing campaigns)
  • ongoing communication: information sessions and workshops, performance tracking, product demonstrations
  • performance monitoring: incident management, service level management and reporting
  • continuous improvement: product development and enhancement, and review of current processes.