Undergraduate enquiries

Before you contact us, read the FAQs, which provide information on admission requirements, the application process and offers.

Including all the information requested below will allow UAC staff to answer your query promptly. For urgent matters, call us between 8.30am and 4.30pm (Sydney time) Monday to Friday on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200). You can also get in touch via social media.

Lost UAC PINs or application numbers: For privacy reasons, we cannot re-issue your UAC PIN or application number through this enquiry service. If you've already applied, you can reset your PIN. Go to 'Your application' and click 'Forgotten your PIN?' under 'Manage your application'. Otherwise, call or visit UAC.

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Your information is treated as strictly confidential, and will only be used for the purpose of answering your enquiry and/or when dealing with your application. We aim to provide a response within three working days.

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You'll receive a confirmation message once your enquiry has been submitted.