ACU Guarantee portal > Manage application

Manage your application

You can log in to your application seven days a week except between 2am and 5am (Sydney time). You'll need the email address and password you used when you started your application.

What you can do

After you apply, you can log back in to your application to:

  • update your contact details
  • add qualifications to your application
  • change your course preference
  • change your password
  • view correspondence (including your offer letter)
  • download your confirmation package (which will include your Document Cover Sheet if documents are required)
  • upload documents required for your qualifications or course preference (only if your application confirmation package contains an instruction to do so)
  • track the progress of your application
  • complete the teaching questionnaire.

For other changes to your application, including cancelling your application, you'll need to contact UAC using the enquiry form.

Changing your course preference

After you've applied, you can change your course preference as many times as you like before the application closing date. Log in to your application and select ‘Update course preference’.

You can't change your course preference by telephone, letter, fax or email.

Viewing correspondence

UAC will send you email messages when you receive correspondence about your application.

When you receive an alert email from UAC, log in to your application to view and download the correspondence, and take appropriate action. It is your responsibility to provide a valid email address when you apply and then to check your emails regularly, including your junk emails, for any messages from ACU and UAC.

Some email accounts could place emails from ACU and UAC into a junk folder. Most email accounts allow users to add names or domains to a safe list. Make sure that you add the domain .edu.au to your list of safe email contacts.

Tracking the progress of your application

You can check whether ACU and UAC have received your results and finalised the assessment of your qualifications and if there are any issues preventing you from receiving an offer. Once we have assessed your application, a short statement will appear under each of your qualifications and your course preference. If there are no statements under your qualifications, your application is still in the queue waiting to be assessed. If individual qualifications have no statements, those qualifications have not yet been processed. If you require more detailed explanations of these statements, you can read the following:

UAC assesses all qualifications using procedures and guidelines agreed to by ACU.

UAC may need to change details as entered by you in your application. These changes may be due to an error or omission in your application, or as a result of the ACU assessment guidelines. If your qualification is an international qualification, UK NARIC and AEI-NOOSR are the primary sources that are used to determine the Australian equivalency of your qualification.

Completing the teaching questionnaire

If you've applied for a teaching course (excluding graduate entry teaching) you'll need to complete a questionnaire.

You'll be prompted to answer the question after you submit your initial application. Your response will be valid for all teaching preferences.

Tips for writing your response

You'll be asked to write a minimum of 100 words in response to the following question: 'What has inspired you to become a teacher and why do you think teaching is a good career choice for you?'

When writing your response, consider including:

  • who and what has inspired you to become a teacher
  • the types of skills and abilities you will bring to teaching
  • any leadership or community activities you have engaged in.

Before you submit your response, be sure to check for spelling and grammatical errors.

Application number

Your ACU application number has eight digits. It is emailed to you when you start your application and will be printed on your Confirmation of Application.

If you lose or forget your ACU application number, you can have it re-issued by calling UAC on (+61 2) 9752 0200 between 8.30am and 4.30pm (Sydney time) Monday to Friday. You'll be asked some identification questions. If your details match our database we'll re-issue your application number over the phone.

Password

If you've lost or forgotten your password, visit the login screen, select 'Forgotten your password?’ and enter the email address that you used when you applied. We'll email a link to change your password.

Keep a record of your password as you will need this to update or modify your application.