Frequently asked questions

FAQs about your UAC application number and PIN

What are my UAC application number and PIN?

You'll need your UAC application number and PIN to log in to your application and to check your offer. If you're a 2018 NSW HSC or ACT Year 12 applicant you’ll also need your UAC PIN to start your application and check your ATAR.

When you complete the personal details section of your application, you’ll be emailed your nine digit UAC application number and four-digit PIN. Your Confirmation of Application, which you can download once your application is complete, will also include your UAC application number.

If you’re a 2018 NSW HSC or ACT Year 12 applicant your PIN is emailed to you in July. For all other applicants, your UAC PIN is the first four digits of your date of birth. For example, if your birthday is 3 October, your UAC PIN is 0310; if your birthday is 17 May, your UAC PIN is 1705.

What do I do if I have lost my UAC PIN or it’s not working?

Check that you're using the correct number. If you are a 2018 NSW HSC student, check that you are using your UAC PIN and not your NESA PIN.

For privacy reasons, we cannot re-issue your UAC PIN. However, if you have completed the personal details section of your application and been issued with an application number, you can reset your PIN. You do not need to have submitted the application:

  • Go to the application login page and click the ‘Forgotten your PIN?’ link under 'Manage your application'.
  • Enter your UAC application number and follow the prompts.

Alternatively, you can call us on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200) between 8.30am and 4.30pm (Sydney time) Monday to Friday.

What do I do if I've lost or forgotten my UAC application number?

If you've printed your Confirmation of Application, your UAC application number will be on this. It was also emailed to you when you applied.

Can I log in using a UAC application number from a previous admissions year?

No. You'll need your 2018–19 UAC application number and UAC PIN to log in. You can't use an application number from a previous year.