Final Round offers are now available

If you've already applied through UAC, you can check if you've received an offer in the Final Round. You'll need your UAC application number and UAC PIN to log in and access your offer/s.

Using Apply FAQs

Watch the Apply demonstration for Year 12 applicants.

Watch the Apply demonstration for non-Year 12 applicants.

  • What times of the day can I use Apply?

    Apply is available seven days a week except between midnight and 7.30am (Sydney local time).

  • How long does it take to apply?

    The average application takes about 30 minutes.

  • When do I need to apply?

    Main and final closing dates for each course are listed in the course search. Apply by the main closing date to guarantee that your application will be considered.

    You can receive updates on important UAC dates and events by liking UAC on Facebook, signing up for our newsletter or subscribing to our RSS feed.

  • What do I need to do before I use Apply?
      • Check that you can access Apply.
      • Make sure that you've downloaded the necessary browser on your computer.

        We support the following browsers:

        Windows

        Mac

      • Mobile devices such as phones and tablets aren't supported. UAC recommends you apply using a desktop computer.
      • Remember to give yourself enough time to do this – well before closing dates.
      • Have a list of your chosen course codes ready. You can choose up to 9 courses.

    Make sure that you have a printer connected to your computer.

  • What information will I need?

    You'll need to fill in the following information, depending on the questions that are relevant to your experience:

    • personal details (name, address, email address, telephone number)
    • Australian or overseas Year 12 qualification/s, including school name, name of qualification, year completed and any student numbers
    • previous UAC application number if you applied for a course and were granted a deferment
    • TAFE student number, name of qualification and years attended
    • Australian or overseas tertiary qualification, including university student number, the qualification name and years attended. You must include details of all complete and incomplete certificate, degree and diploma-level studies.

  • How many courses can I choose?

    You can choose up to 9 courses.

  • How many applications can I submit?

    Submit only one application to UAC Undergraduate. After you've applied, if you change your mind about your courses, you can change your preferences using Check & Change.

  • How do I pay for my application?

    The processing charge is $26 for Year 12 applicants and $56 for non-Year 12 applicants. Late fees apply after Friday 30 September 2011.

    The processing charge is not refundable under any circumstances and you must keep a record of the date and time of your payment.

    You have a number of options to pay for the processing charge:

    • credit/debit card (MasterCard and Visa)
    • PayPal – if you choose to use PayPal to pay your processing charge, allow at least 10 days before you apply to set up your account
    • BPAY (in Australia only)
    • over the counter at Australia Post outlets (in Australia only).
    Note: If you don't pay the processing charge your application won't be processed and you won't be made an offer.

  • I have a disability and I'm having difficulty using Apply. What should I do?

    If you have a disability and are having problems applying through UAC, call us on
    (02) 9752 0200 between 8.30am and 4.30pm Monday to Friday (Sydney local time) and we'll help you through the application process. You can also write to UAC, Locked Bag 112, Silverwater NSW 2128, Australia.

  • What do I need to do after I apply?

    You may need to submit documents to UAC, upload institution documents or undertake additional course requirements.

  • How do I cancel my application?

    To cancel your application you must write to UAC, including your UAC application number.

    Address postal correspondence to:

    UAC
    Locked Bag 112
    Silverwater NSW 2128
    Australia

    Note: UAC won't refund charges or fees paid to UAC under any circumstances.

Apply troubleshooting

To use Apply you'll need Internet Explorer 7.0 or above, Firefox 2.0 or above or another up-to-date browser. Mobile devices such as phones and tablets aren't supported. UAC recommends you apply using a desktop computer.

  • Is Apply secure?

    Yes. Apply uses Transport Layer Security (TLS) to provide a secure environment. This establishes a session between the UAC web server and your browser and encrypts all data transferred between your browser and UAC's web server.

    Before you connect to the application your browser may display details of UAC's server certificate, which you must accept to proceed.

  • Why do I receive an error message indicating a 'JavaScript error' while using Apply?

    You must have JavaScript enabled in your browser to use Apply. you'll require Internet Explorer 7.0 or above, Firefox 2.0 or above or another up-to-date browser.

  • Why do I receive an error message indicating a '500 Internal Server Error' with several lines of computer code appearing when I click a 'Next' button?

    This error can be caused by one of two things:

      1. Your session expired and the server was not able to identify you. The maximum time permitted between keystrokes is 30 minutes. This is a security feature designed to protect you if you leave your application unfinished in a shared computer. Log in again, and complete your changes.
      2. There may be a programming or system error. Copy the error message into the enquiry section of the enquiry form and record what part of the application you were completing when the error occurred. UAC will investigate what may have caused the error and get back to you with a solution.

  • Someone else's information is displayed during my session. Why is this happening?

    Auto Complete may be enabled on your browser. Auto Complete is a feature of Internet Explorer which is automatically turned on by default. You can choose whether to use Auto Complete for web addresses, forms and passwords, or not use it at all.

    You can clear Auto Complete by doing the following:

    • On the Tools menu in Internet Explorer, click Internet options
    • Click the Content tab
    • Under Auto Complete click Settings
    • Un-check Use Auto Complete for Forms and Usernames and Passwords on forms.

  • What if my connection to the internet is slow?

    Apply should load quickly, but will be slower if:

      • you're applying close to or on a closing date
      • you're applying during the peak usage period (4pm to 10pm, Sydney local time)
      • your internet connection speed is below 56kbps (dial-up).

    Read the website troubleshooting FAQs and the clearing your cache FAQs for solutions to many known Apply and Check & Change issues.

Sections of the UAC website that require login or registration don't currently meet all accessibility guidelines. Please read UAC accessibility information for a list of supported browsers and information on public website standards compliance.

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