Frequently asked questions (FAQ) & forms

Here are the most frequently asked questions about the services we provide, together with some related fact sheets and useful links. If your question isn't listed, call, email or visit us, or get in touch via social media.

You can request an offer confirmation letter, a STAT result notice, the transfer or return of your application documents, or order a UAC publication by filling in and sending one of these forms.


  • The ATAR
    How and when are ATARs released, how are they calculated and what can you do if you've lost your ATAR Advice Notice?


Choose your form and download; then print, sign and post or deliver to UAC.

Note: Some forms require a fee to be paid on submission. ATAR Advice Notices can be ordered from the UAC Shop.

If you have a disability and are having problems with the UAC application process, call us on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200) between 8.30am and 4.30pm (Sydney time) Monday to Friday, email us using the enquiry form or write to the Equity Unit, UAC, Locked Bag 112, Silverwater NSW 2128, Australia. We will help you with your application.