UAC PIN and UAC application number FAQ

Here are answers to the most frequently asked questions about your UAC PIN and UAC application number and what to do if you lose them.

If you've lost or forgotten your UAC PIN, visit the application login screen, select 'Forgotten your PIN?' and enter your application number. We'll send your PIN to you via email. Or you can call us on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200) between 8.30am and 4.30pm (Sydney time) Monday to Friday.

What are my UAC application number and PIN?

You'll need your UAC application number to log in to your application and to check your offer.

Your UAC application number has nine digits and is issued when you apply. Your Confirmation of Application will also include your UAC application number.

Your UAC Personal Identification Number (PIN) is the first four digits of your date of birth. For example, if your birthday is 3 October, your UAC PIN is 0310; if your birthday is 17 May, your UAC PIN is 1705.

Read about the UAC application number and UAC PIN.

What do I do if I have lost my UAC PIN or am having difficulties?

For privacy reasons, we cannot re-issue your UAC PIN. However, if you have completed the personal details section of your application and been issued with an application number, you can reset your PIN. You do not need to have submitted the application:

  • Go to the application login page and click the ‘Forgotten your PIN?’ link under 'Manage your application'.
  • Enter your UAC application number.
  • Follow the prompts.

Otherwise, call us on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200) between 8.30am and 4.30pm (Sydney time) Monday to Friday.

Read about the UAC application number and UAC PIN.

What do I do if I've lost or forgotten my UAC application number?

If you've printed your Confirmation of Application, your UAC application number will be on this.

You can have your UAC application number re-issued by calling UAC between 8.30am and 4.30pm Monday to Friday (Sydney time) on 1300 275 822 (from mobiles on (02) 9752 0200 or from overseas on +61 2 9752 0200. You'll be asked some identification questions. If your details match our database we'll re-issue your UAC application number over the phone.

Can I change my UAC PIN?

You can change your UAC PIN by logging in to your application.

Your UAC PIN must be four numeric characters.

Can I log in using a UAC application number from a previous year?

No. You'll need your 2017–18 UAC application number and UAC PIN to log in. You can't use an application number from a previous year.

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